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Returns

Returns

Our commitment to you

You may return most items sold by OCFireStore.com within 30 days of delivery for a full refund. We'll also pay the return shipping cost if the return is a result of our error.

  • We cannot accept returns of certain items, including:
    • Any item that is not in its original condition, is damaged, or is missing parts.
    • Items such as socks, undergarments, bathing suits and the like are not returnable, unless the item is shown to be defective.
    • Any apparel that has obvious signs of use.

For more information, e-mail us at office@ocfabenevolent.org.